Support Categories

For your convenience, we have summarized the frequently asked questions into the following five professional modules.

Module A: Security & Custody

How are my funds held in escrow? Is there a risk of "running away with money"?

Hedge Fusion completely abandons the single-point invalidation private key management model. We use MPC-HD (Multi-Party Computational Layered Deterministicity) scheme to distribute private key fragments to compliant data centers in three different jurisdictions around the world. Any fund transfer must be co-signed by the CEO, CTO, and an external independent custodian bank (such as Coinbase Custody) before it can be effective. This means that even a single executive within the company cannot misappropriate assets privately.

How do you protect against hackers and smart contract vulnerabilities?

Our Tri-Shield defense system includes Crypto-Guardian AI real-time monitoring. This AI listens 24/7 to all DeFi protocols that interact with us. Once an abnormal trading pattern is detected (such as a precursor to a flash loan attack), the system will automatically withdraw the position within milliseconds before the attack occurs.

Module B: Investment & Returns

How does the Matrix-Core strategy perform in extreme bull and bear markets?

Our core logic is "risk-adjusted excess return".

  • Bull market: We obtain stable spreads through delta-neutral arbitrage and capture the uptrend with some momentum factors.
  • Bear market: The automated hedging mechanism quickly covers spot risk, capturing volatility premiums to achieve smooth net value growth and even profit against the trend.
  • Goal: Our historical goal is not to chase the highest monthly gains, but to maintain a long-term Sharpe Ratio above 3.0.
How are your management rates charged?

We follow the "2/20"  principle common to top international hedge funds, which is a 2% annual management fee (to cover expensive Matrix-Core hashrate and global compliance expenses) and a 20% performance commission (only charged when the NAV exceeds the all-time high). We are highly aligned with the interests of our customers: we only earn if you earn more.

Module C: Onboarding & Access

Is there an asset threshold to become a customer of Hedge Fusion?

Yes. As we are regulated by FinCEN and related compliance frameworks in the United States, we only serve "Accredited Investors" or institutional clients. The threshold for individual investment is typically $1 million, and for institutional clients, it's $5 million. For clients over $10 million, we offer dedicated segregated account (SMA) management services.

How long does it take to join the process?

Compliance is our most important aspect. KYC (Know Your Customer) and AML (Anti-Money Laundering) reviews usually take 3-5 business days. After being reviewed and the electronic legal agreement is signed, your dedicated account is usually  funded and up and running within 48 hours.

Module D: Compliance & Tax

How do I report my profits from you for tax?

We provide  annual K-1 forms or proof of income that meet IRS (Internal Revenue Service) and major jurisdictions. The team of experts at Elite Academy can also assist your financial advisor in tax planning for digital assets, ensuring that every penny of income is legal and compliant.

Will you disclose my investment privacy?

We respect and protect the privacy sovereignty of our high-net-worth clients. We utilize zero-knowledge proofs (ZKP) technology for proof of assets, proving our solvency to the regulator without revealing the identities or position details of specific clients. Your data is stored on a secure SOC2-compliant server.

Module E: Fusion-Labs and the Future (Innovation & Future)

What is RWA? How can I participate?

RWA (Real World Assets) refers to the on-chain of traditional assets, such as U.S. Treasuries, through the Bond-Chain protocol. As a customer of Hedge Fusion, you can prioritize the configuration of "digital treasury" products incubated by the lab and enjoy the same security returns as traditional treasury bonds on-chain.

Contact Support

If your question is not listed here, please contact our senior consultants via:

Global Hotline

+1 (212) 555-HF-CAPITAL (New York).

Crypto email

info@hedgefusioncapital.com
(PGP encryption support).

Private Concierge

Only Elite Academy members can talk to each other in real-time via the exclusive private app.

All great investments start with an open and honest conversation.